Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Order Custom Prescription Lenses
2: Choose Lenses At the Below Buttom!
Customer Reivew:
Eyebuydirect's $372 Nightmare: Scratched Glasses & Customer Service Hell! 🚨
Let me share a terrible online shopping experience I recently had, hoping it serves as a cautionary tale for anyone considering their purchases. I spent $372 on glasses from Eyebuydirect, only to receive them scratched. This was incredibly frustrating, but what made it worse was the utter inability to fix the issue. I was trying for two days just to talk to a human, and when I finally did, they sent the wrong information for the return! I never received the return label the "bot" kept promising. This ineptitude at its finest compelled me to reach out to their customer service, demanding a resolution for these defective glasses and the lack of support.
Customer: I'm calling about order [Order Number]. I received scratched glasses, and I've been trying for two days just to talk to a human. The bot won't send the return label. CS Rep: I sincerely apologize for the frustration and the poor experience you've had. That is absolutely not the standard of service we aim for. Let me pull up your order and see what's happening. Customer: This is ridiculous. After I finally spoke to someone, they sent me the wrong return information! I spent $372 on these, and I just want to return them or get an exchange. I'm beyond frustrated. CS Rep: I completely understand your anger, and you have every right to be upset. I've found your order. It appears there was a system error with the return label generation. I am sending a correct, prepaid return label to your email and text now, and I'll personally ensure it goes through. Customer: It better work this time. I've wasted so much time trying to resolve this. CS Rep: It will. I'll also set up a follow-up call for you in 24 hours to confirm receipt of the label and discuss your refund or exchange options directly.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of poor product quality and nonexistent customer support.
From Frustration to Fantastic: Mozaer.com Restored My Faith in Online Glasses! ✨
After countless days searching for the perfect blend of style and comfort, I finally found them. These aren't just any pair of shades; they're the ultimate accessory that's completely changed my outlook on sunny days and stylish escapades. If you're looking to elevate your everyday look with a touch of timeless elegance and superior eye protection, you absolutely need to check out what made me fall in love. Discover the perfect pair that combines luxury design with practical wear – click here to experience the difference with these Classic Square Black Sunglasses. After my last online glasses purchase turned into an absolute nightmare, I was honestly ready to give up on buying eyewear online. I spent $372 on scratched glasses, and then endured two days of trying to reach a human, only to get the wrong return information from their unresponsive bot! It was so frustrating 😤😭.
But a friend recommended Mozaer.com, promising a different experience. Skeptical but needing new glasses, I decided to give them a try, hoping for some redemption. 🤔
And oh, what a difference! I stumbled upon a review that perfectly encapsulates the kind of service they provide: "My first set of glasses never made it to my house. Once Mozaer.com was notified, they immediately contacted me back and expedited the next pair. Thanks for the great service." This proactive approach is exactly what I needed.
My experience has been nothing short of fantastic! The glasses arrived quickly, perfectly made, and the quality far exceeds the price. Their website is so user-friendly, making browsing and ordering incredibly smooth. I even found a stylish pair of male reading glasses without any hassle. No more endless waits or wrong information! Mozaer.com has completely restored my faith in online eyewear shopping. Highly recommend them for their amazing products and top-notch customer support! ✨😃
评论
发表评论